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Payment will be COD unless otherwise agreed in writing.
We except, cash, cheque or eft. (No Credit card or EPOS facility available)


We are open by appointment only.

Please call to arrange a time to drop in as we are often out visiting clients and installing signage.

Trading Terms
Opening Times
Print Ready Artwork

In order for us to produce fantastic prints from your print ready artwork please follow the recommendations below.


All images must be in CYMK (RGB will result in flat, dull colours)
All text/fonts must be converted to curves/outlines or the fonts used, supplied with the file.

All effects and lens must be flattened.
If the job has colour to the edge then bleed must be added, generally 5mm will be suitable.


Print Ready PDF
CorelDRAW X7 or less
Illustrator CS5 or less


If you are using a program other than the ones listed above then please choose the option to save the file as a PDF.


We can safely except artwork up to 8mb via email but if your file is larger you can use an FTP site like or

Photographic images should be 300 dpi at 100% size and must not be rotated in the document. The only exception would be for larger format printing, for instance banners, these can be supplied at 150 dpi at 100% size if absolutely necessary.



If you are producing something that isn’t a standard size, for instance a presentation folder then please contact us.for a template.



Please provide PMS colours where appropriate and we will match these as close as possible noting that most of our jobs are printed as process colour so some colours may vary form the desired result but if a particular PMS colour is required then we can print the job as a spot colour job, please discuss this with us so we can provide pricing.


If you can provide a hard copy proof for us to match that is also very helpful.


Design, Illustrator and Corel Draw are the graphic programs considered to be the industry stardard for commercial print applications. When using other programs it is important to adapt your files to make them compatiable for commercial printing.


Microsoft Publisher is one example. It is possible to produce high-quality printed items from Publisher files, but you need to take different steps during the production process when preparing files to be commercially printed.


Regardless of the commercial printer you choose, your Publisher files will not output correctly unless you meet certain requirements. You have to make sure your layout file is in the appropriate color space, that bleed is included, and that the fonts and images are supplied in the correct format. Without these key pieces additional costs may be incurred in order to get the file ready for print.


Color Space
By default, Publisher works in the RGB color space, but of course, commercial presses don't print in RGB. Before sending us a file, go to Tools > Commercial Press Tools >Color Printing and select the correct color space, CMYK. You can change the color space at any time but for ultimate control, do it before you begin your design.


Creating Bleed
If anything on the page goes to the edge of the sheet the background image/colour needs to extend beyond the trim marks. This is referred to as bleed. Publisher does not accommodate for bleed, so you will have to do it yourself. Our standard bleed requirements can range from 3mm to 5mm so please check before starting on your design, so that you can build it into your design. For example, let's say that we require a 3mm bleed. If you're working on a 100mm x 150mm postcard, your custom page size should be 106mm x 156mm.

Remember to keep all content you don't want cut off 3mm - 5mm inside the trim edge. In the postcard example, all content should be inside a design space of 90mm x 140mm. Please ask us for the trim, bleed and design space for your particular job before starting your project.


To find out which fonts are in your completed project, go to Tools > Commercial Press Tools > Fonts. In some cases it may be necessary to send copies of the fonts along with the layout file.


Images and Clip Art
As with fonts, we must have the images in your design to print your job correctly. But unlike fonts, Publisher embeds images in files by default. To make sure all images are embedded, go to Tools > Commercial Press Tools > Graphics Manager and check this option is selected.


It's not enough to embed images. For clear and crisp printing, all CMYK images should be 300dpi at the final size in the layout. You can check resolution in the details area of the Graphics Manager.


You're Almost There
Right before you send your files to Zacks, run Publisher's Design Checker by clicking Tools > Design Checker. This utility checks your layout for accuracy, including text cut off within a text box, information flowing off the page, overlapped items, and so on. Running this utility ensures that the necessary items for your design are in place, that extra items are removed and your content is displayed correctly.

You may also want to check the file size of your layout. Any file larger than 8mb will need to be sent the old fashion way, for example by post or you can use an ftp site like


Send file to ZACKS
Now that you've properly prepared the file, there is just one last thing to do.

Commercial printers do not accept files in native Microsoft Publisher (.PUB) file format as the risk of the file changing on different computers is too great, so we require a PDF file instead. To create a PDF file 


Pack your publication by using the Pack and Go Wizard

On the File menu, point to Pack and Go, and then click Take to a Commercial Printing Service.


In the Take to a Commercial Printing Service task pane, in the How will this publication be printed? list, select the option: Commercial Press.


Click Printing Options. In the Print Options dialog box, make any needed changes, including printer's marks and then click OK. Ask us if you need to select the Printer's marks options. (printer's marks: Marks printed outside the printable area on each page of your publication to help with commercial printing service: trim, align, and control color in your publication.)


Under Select an item to fix, repair any problems that Publisher has identified.


To create a PDF file, under Export, select the Create a PDF check box. (PDF: Portable Document Format. A PostScript-based electronic file type. You can save most documents as PDF files and share them with other users on any computer).


You can save your publication as a compressed file that includes a Publisher file, a PDF file, or both. Both are selected by default. We only need the PDF file, so choose PDF.


Click Save. In the Pack and Go Wizard, choose the location to which you want to export the file, and then click Next.


Select or clear the Print a composite proof check box, and then click OK. The Print a composite proof check box is always selected by default. Use the composite proof to review and catch any errors in a printed version of your publication before you send the file.


Note: If you make changes to your publication after you pack your files, be sure to run the Pack and Go Wizard again so that the changes are included in the publication that you send to Zacks.


Print Ready
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